MBA1244 Taking Control of Online Reviews
Descripción del Episodio
No matter what you do, your business will have a story. The question is: who’s writing it?
Getting a handle on your business’s online narrative is key to protecting your brand. Whether your business is brick-and-mortar or strictly digital, you have an online reputation to protect. More and more, consumers rely on other consumers’ reviews to make their buying decisions.
Today, we show you how to stop outside factors from unduly influencing your story. We discuss how to establish a reliable system for keeping up with your online reviews, from Google to Yelp and beyond. We explain how to make happy customers’ voices heard, and how to deal with ugly reviews from the haters.
Learn how to be the most influential part of the conversation around your business. Click Play!
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