Smart Talks with IBM

The HEINEKEN Company is one of the world’s pioneering global brewers. Founded in 1864, it continues to innovate as it pursues its ambition to become the world’s best‑connected brewer. For the Season 7 premiere of Smart Talks with IBM, Malcolm Gladwell sits down with Surajeet Ghosh, HEINEKEN’s Chief AI Officer, in front of a live audience at SXSW to explore how the company is using data and AI to transform its operations. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com

In Smart Talks with IBM Season 7, Malcolm Gladwell reveals how global brands are applying AI and technology to reshape experiences and help solve complex challenges. Go behind the scenes with HEINEKEN, UFC, and Cleveland Clinic. New episodes drop April 21. This is a paid advertisement from IBM. Visit us at ibm.com/smarttalks See omnystudio.com/listener for privacy information.

NASA and IBM have developed advanced AI foundation models that analyze satellite data to reveal patterns across Earth and beyond. These tools are already driving real‑world impact, from helping Kenya plan the planting of 15 billion trees to enabling the UK to track harmful algae blooms. This collaboration provides strategic insights for climate action, environmental monitoring, and emergency response. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com/think/podcasts/smar

Malcolm Gladwell heads to San Francisco Tech Week to talk with IBM’s new Director of Research Jay Gambetta in front of a live audience. They discuss IBM’s plans to scale quantum computing power, the groundbreaking experiments already underway, and what impact these new computers could have on chemistry, medicine, and even finance.  This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com/think/podcasts/smart-talks See omnystudio.com/listener for privacy information.

Malcolm Gladwell sits down with IBM Chairman and CEO Arvind Krishna in a special live episode of Smart Talks with IBM. They discuss the groundbreaking potential of quantum computing, the transformative impact of AI on business, and how Krishna’s visionary predictions from the 90s continue to guide IBM’s innovations. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com/think/podcasts/smart-talks See omnystudio.com/listener for privacy information.

Scuderia Ferrari and IBM are redefining fan engagement with AI-driven insights, and cutting-edge digital tools. Learn how IBM is helping Scuderia Ferrari deepen connections with its almost 400 million fans worldwide, driving innovation and community in the digital age. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com/think/podcasts/smart-talks See omnystudio.com/listener for privacy information.

This week, the show takes you behind the scenes at L'Oréal’s research center in New Jersey. Malcolm Gladwell delves into the complexities of cosmetic formulation and the AI partnership with IBM. Learn how AI is poised to revolutionize the creation of beauty products, to make them even more sustainable and innovative. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com/think/podcasts/smart-talks See omnystudio.com/listener for privacy information.

Malcolm Gladwell visits Kennesaw State University to learn about Jiwoo, an AI Assistant that helps future teachers practice responsive teaching by simulating classroom interactions with students. Discover AI’s impact on teaching methods to prepare teachers for the classroom. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com/think/podcasts/smart-talks See omnystudio.com/listener for privacy information.

Smart Talks with IBM returns Tuesday, May 20th, and this season, we’re really shaking things up. Host Malcolm Gladwell will visit various companies to tell stories of how IBM clients are using artificial intelligence and data to transform the way they do business. This is a paid advertisement from IBM.  Visit us at ibm.com/smarttalks   See omnystudio.com/listener for privacy information.

In this episode of Smart Talks with IBM, Malcolm Gladwell speaks with Ric Lewis, IBM’s Senior Vice President of Infrastructure.  They discuss how hardware capability has enabled the matrix math required to run large language models. Furthermore, they delve into some creative examples of how to put AI to work: from your bank to your local coffee shop.  Ric underscores the importance of infrastructure in unlocking the potential of AI, helping businesses harness their data to drive transformative outcomes.  This is a paid advertisement from IBM. The conversations on this podcast don't necessaril

To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They chat about AI regulation, what compliance means in the AI age, and why transparent AI governance is good for business. Visit us at: ibm.com/smarttalks Explore watsonx.governance: https://www.ibm.com/products/watsonx-governance This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

In this episode of Smart Talks with IBM, Malcolm Gladwell speaks with Jason Kelley, GM, Strategic Partners and Ecosystems at IBM, and Kristy Friedrichs, SVP and Chief Partnership Officer at Palo Alto Networks. They discuss the challenges and opportunities that the rapid development of AI brings to the cybersecurity space. Jason and Kristy also underscore how implementing a zero trust strategy can help enterprises enhance cyber resiliency and simplify operations. Together, IBM and Palo Alto Networks are delivering fully integrated, open, end-to-end security solutions to enterprises. This is a

In this episode of Smart Talks with IBM, Jacob Goldstein speaks with Rebecca Finlay, CEO of Partnership on AI, about the importance of advancing AI innovation with openness and ethics at the forefront. Rebecca discusses how guardrails — such as risk management — can advance efficiency in AI development. They explore the AI Alliance’s focus on open data and technology, and the importance of collaboration. Rebecca also underscores how diverse perspectives and open-mindedness can drive AI progress responsibly. This is a paid advertisement from IBM. The conversations on this podcast don't necessa

As the scale of artificial intelligence continues to evolve, open technology like many of IBM’s Granite models are helping enhance transparency in AI and improve efficiency across businesses. In this episode of Smart Talks with IBM, Jacob Goldstein sat down with Maryam Ashoori, the Director of Product Management and Head of Product for IBM’s watsonx.ai, where she spearheads the product strategy and delivery of IBM’s watsonx Foundation Models. Together, they explored the shift from large general-purpose AI models to smaller, customizable models tailored to specific needs. This is a paid advert

The role of AI in the classroom is evolving rapidly. When students and teachers embrace this technology, it has the ability to democratize access to education through programs like IBM SkillsBuild. In this episode of Smart Talks with IBM, Dr. Laurie Santos, host of Pushkin’s The Happiness Lab podcast, spoke with two innovators in the space. Justina Nixon-Saintil is Vice President and Chief Impact Officer, IBM Corporate Social Responsibility, and April Dawson is an Associate Dean of Technology and Innovation and a professor of law. They discuss the importance of lifelong learning, upskilling, a

In a rapidly evolving AI landscape, open-source models can further accelerate the pace of progress and help expand access to all. In this episode of Smart Talks with IBM, Malcolm Gladwell sits down with Mo Duffy, Software Engineering Manager at Red Hat. They discuss InstructLab and the benefits of open-source technology, such as flexible deployment and the ability to enhance transparency, as well as the power of partnerships and collaboration. Mo explains how a community-based approach is essential for developing genuinely open-source AI. This is a paid advertisement from IBM. The conversati

As AI technology progresses, its impact on our daily lives—including how we consume our favorite sports— will grow alongside it. In this episode of Smart Talks with IBM, Jacob Goldstein, host of Pushkin’s own What’s Your Problem?, sat down with Brian Ryerson, Senior Director of Digital Strategy at the US Tennis Association. They discuss the impact of data on the fan experience, the role that storytelling plays in sports, and how AI has unlocked innovative features, such as AI Commentary and Match Reports.  This is a paid advertisement from IBM. The conversations on this podcast don't necessar

Major breakthroughs in artificial intelligence research often reshape the design and utility of AI in both business and society. In this special rebroadcast episode of Smart Talks with IBM, Malcolm Gladwell and Jacob Goldstein explore the conceptual underpinnings of modern AI with Dr. David Cox, VP of AI Models at IBM Research. They talk foundation models, self-supervised machine learning, and the practical applications of AI and data platforms like watsonx in business and technology. When we first aired this episode last year, the concept of foundation models was just beginning to capture ou

In a rapidly evolving world, we need to balance the fear surrounding AI and its role in the workplace with its potential to drive productivity growth. In this special live episode of Smart Talks with IBM, Malcolm Gladwell is joined onstage during NY Tech Week by Rob Thomas, Senior Vice President of Software and Chief Commercial Officer at IBM. They discuss “the productivity paradox”, the importance of open source AI, and a future where AI will touch every industry.  Watch the video podcast: https://www.youtube.com/watch?v=iaisOHeJLC4 This is a paid advertisement from IBM. The conversations o

Smart Talks with IBM returns with a new season on Tuesday, June 25th. This season, we’re diving back into the world of artificial intelligence, but with a focus on the powerful concept of “open,” and how it applies to AI. Host Malcolm Gladwell will invite curious colleagues from Pushkin Industries to explore how openness is already reshaping industries, ways of doing business, and our very notion of what's possible. This is a paid advertisement from IBM. Visit us at ibm.com/smarttalks See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.

Entire industries are being reshaped around the new capabilities of generative AI. In this special bonus episode of Smart Talks with IBM, Tim Harford leads a conversation between two leaders in the field. Srinivasan Venkatarajan is the Director of Global Partner Business at Microsoft, focusing on Azure Data & AI and Azure OpenAI. And Chris McGuire is the General Manager of the Global Microsoft Partnership for IBM.  They discuss the efforts by IBM and Microsoft in the generative AI space, how this relationship has been providing value to clients, and why collaboration is necessary for technolo

As artificial intelligence progresses, healthcare providers are exploring how the technology can be used to offer personalized care at scale. In this episode of Smart Talks with IBM, Dr. Laurie Santos sits down with Alice Crisci, co-founder and CEO of fertility-care provider Ovum Health.  They discuss the barriers to healthcare access, the ways in which AI can be leveraged to expand the reach of healthcare providers, and how Ovum Health’s partnership with IBM and their use of watsonx has been enhancing the patient experience. Visit us at: ibm.com/smarttalks Learn more about watsonx Assistan

The capabilities of artificial intelligence are increasing at a breakneck speed. Companies must leverage generative AI to transform everyday customer and employee experiences. In this episode of Smart Talks with IBM, Jacob Goldstein sits down with Susan Emerson, Senior Vice President of Product: AI, Analytics & Data at Salesforce & Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting.  They chat about the latest evolution of the two tech innovators’ decades-long relationship, explore the opportunity AI presents for customer experiences, and break down how better experienc

In order to stay competitive in a rapidly changing marketplace, businesses need to adapt to the potential of generative AI. In this special live episode of Smart Talks with IBM, Malcolm Gladwell is joined onstage at iHeartMedia’s studio by Dr. Darío Gil, Senior Vice President and Director of Research at IBM. They chat about the evolution of AI, give examples of practical uses, and discuss how businesses can create value through cutting edge technology. Watch the video version of the conversation here: https://www.youtube.com/watch?v=WOwM__St6aU  Hear more from Darío on generative AI for bus

To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They chat about AI regulation, what compliance means in the AI age, and why transparent AI governance is good for business. Visit us at: https://www.ibm.com/smarttalks/ Explore watsonx.governance: https://www.ibm.com/products/watsonx-governance This is a paid advertisement from IBM. See omnystudio.com/listener for privacy in

Open-source innovation is the future of AI. In this episode of Smart Talks with IBM, Malcolm Gladwell and Tim Harford discuss the open-source AI community with Jeff Boudier, head of product and growth at Hugging Face. They chat about the history and future of open-source AI, its critical importance to AI progress, the IBM watsonx partnership with Hugging Face, and how businesses can leverage open-source AI for their specific needs. Visit us at: https://www.ibm.com/smarttalks/ Learn more about the Hugging Face partnership: https://newsroom.ibm.com/2023-08-24-IBM-to-Participate-in-235M-Series-

Major breakthroughs in artificial intelligence research often reshape the design and utility of AI in both business and society. In this episode of Smart Talks with IBM, Malcolm Gladwell and Jacob Goldstein explore the conceptual underpinnings of modern AI with Dr. David Cox, VP of AI Models at IBM Research. They talk foundation models, self-supervised machine learning, and the practical applications of AI and data platforms like watsonx in business and technology. Visit us at: https://www.ibm.com/smarttalks/ Learn more about watsonx: https://www.ibm.com/watsonx This is a paid advertisement

As businesses adopt AI, a new era of problem-solving, innovation, and creative decision making can be brought to scale. In this episode of Smart Talks with IBM, Malcolm Gladwell and Jacob Goldstein explore the future of AI for business with Kareem Yusuf, Senior Vice President of Product Management and Growth for IBM Software. They discuss the advent of foundation models, how AI can transform data storage and decision making, and how next-generation AI platforms like watsonx from IBM can empower businesses to use AI at scale. This is a paid advertisement from IBM. Visit us at ibm.com/smarttal

Smart Talks with IBM returns next Tuesday, September 5th. This season, host Malcolm Gladwell and a team of correspondents from Pushkin Industries explore how businesses can integrate AI into their workflows — to help them do exponentially more — drive real change, and thrive in this new era of AI. This is a paid advertisement from IBM. Visit us at ibm.com/smarttalks See omnystudio.com/listener for privacy information.

Education has the power to show students a path they had never considered before. In this episode of Smart Talks with IBM, Malcolm Gladwell and Dr. Laurie Santos take on tech education at HBCUs (Historically Black Colleges and Universities) with Dr. Derrick Warren, Dean of the College of Business at Grambling State University (former Associate Dean at the Southern University College of Business). They talk about the partnership between IBM SkillsBuild and Southern University to co-create a cybersecurity leadership center for HBCU students and discuss how exposure to first-experiences inspires

After a historic 355 days in orbit, NASA astronaut Mark Vande Hei returned to Earth on March 30, 2022, breaking the record for the longest single spaceflight by an American. In this episode of Smart Talks with IBM, Malcolm Gladwell and Mark Vande Hei discuss conducting experiments in space, the impact of extended spaceflight on humans, and the spiciness of space chili peppers. This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

On the season finale of Smart Talks with IBM, host Malcolm Gladwell and NASA astronaut Mark Vande Hei discuss conducting experiments in space, the impact of extended spaceflight on humans, and the spiciness of space chili peppers. Listen to the season finale of Smart Talks with IBM on Tuesday, February 14th. This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

The Salesforce platform can empower businesspeople to create digital solutions without writing code. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Jacob Goldstein, host of What’s Your Problem?, and guest Phil Weinmeister, Head of Product, Salesforce Americas, at IBM. They discuss human-centric design, the low-code/no-code approach, and how IBM Consulting powers digital transformations with the Salesforce platform. This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

Having a good data strategy can streamline the way a company does business. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Ronald Young Jr., host of Solvable, and guest Nicholas Renotte, Data Science and AI Technical Specialist at IBM. They discuss how data literacy can help make a business more efficient, the fundamentals of data management, and why data is step one to AI solutions. A study quoted by Nicholas and referenced in this episode can be found here. Some of Nicholas’ guidance on machine learning can be found here. This is a paid advertisement fro

Intelligent automation can help combat the human biases that can lead to discriminatory hiring practices. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Jacob Goldstein, host of What’s Your Problem?, and guest Angela Hood, founder and CEO of ThisWay Global. They discuss how intelligent automation can accelerate inclusive hiring practices, why machines can mitigate bias but not remove it, and why diverse companies are more competitive. This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

Sustainable supply chains are good for the planet and good for business. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Tim Harford, host of Cautionary Tales, and guest Sheri Hinish, IBM’s Global Sustainability Services Leader and Offering Leader for Sustainable Supply Chain, known as the “supply-chain queen.” They discuss the supply-chain crisis and why transparent, responsible supply chains are imperative for our future. This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

The world’s first autonomous vessel to cross the Atlantic Ocean is signaling a new era in maritime technology. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Lauren Ober, host of The Loudest Girl in the World, and guests Brett Phaneuf and Don Scott, the engineers behind the Mayflower Autonomous Ship project. The two explain how automation and AI allowed them to reimagine the design and use of a ship at sea and their implications beyond maritime navigation. This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

The headlines tell us cyberattacks are a big, consistent threat to business data – and ours. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Tim Harford, host of Cautionary Tales, and Stephanie “Snow” Carruthers, Chief People Hacker for X-Force, IBM. Snow and her team are finding creative solutions to test their clients’ security, including hacking into their systems before criminal hackers do. This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

Advocating for artificial intelligence to be built and deployed ethically is no longer just a compliance issue but more of a business imperative. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Dr. Laurie Santos, host of The Happiness Lab, and Phaedra Boinodiris, Trust in AI Practice Leader within IBM Consulting. Phaedra’s team at IBM is creatively tackling the global need to build trustworthy AI by approaching the challenge holistically, implementing design thinking to address problems before they arise.  This is a paid advertisement from IBM. See omnystudi

Historically, there have been cultural biases that have complicated the home-buying process and made home ownership difficult for those in disadvantaged and underserved communities. In this episode of Smart Talks with IBM, Malcolm takes on this subject with Jacob Goldstein, host of What’s Your Problem?, and Bryan Young and Steven Better, the cofounders of Home Lending Pal. These two visionaries are using IBM technology, including AI, blockchain and cloud, to create a home-loan process that’s more transparent, secure and equitable. This is a paid advertisement from IBM. See omnystudio.com/liste

Smart Talks with IBM returns May 31. This season, host Malcolm Gladwell and a team of correspondents from Pushkin Industries meet with New Creators who are creatively applying technology in business to drive change.  This is a paid advertisement from IBM. See omnystudio.com/listener for privacy information.

Global supply chains have made headlines this year, with businesses in every industry and consumers all experiencing unprecedented volatility. How can companies stabilize this boundless bullwhip? In this episode of Smart Talks, Malcolm talks to Jonathan Wright, Global Managing Partner for Supply Chain Consulting at IBM, about demand forecasting and other technologies that manufacturers and vendors are using to make their supply chains more resilient. This is a paid advertisement from IBM. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.com/listener f

Today, consumers, businesses, and governments are united in their sense of urgency about the sustainability of the planet. But how do we go about achieving it? In this episode of Smart Talks, Malcolm talks to Marc Rolfe, Senior Vice President and Head of Strategic Partners Ecosystem Success at SAP, and Jason Kelley, General Manager, IBM Strategic Partners, about how strategic partnerships between companies can create a larger industry shift toward sustainability. This is a paid advertisement from IBM. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.

Creating trust and transparency in AI isn’t just a business requirement, it’s a social responsibility. In this episode of Smart Talks, Malcolm talks to Christina Montgomery, IBM's Chief Privacy Officer and AI Ethics Board Co-Chair, and Dr. Seth Dobrin, Global Chief AI Officer, about IBM’s approach to AI and how it’s helping businesses transform the way they work with AI systems that are fair and address bias so AI can benefit everyone, not just a few. This is a paid advertisement for IBM. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.com/listener

Over the next decade, quantum computing has the potential to revolutionize the way we work and live. In this episode of Smart Talks, Malcolm talks to Dr. Darío Gil, Senior Vice President and Director of IBM Research, about quantum computing and its potential to accelerate discovery and development.  Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.com/listener for privacy information.

The world is hitting a data tipping point where vast connectivity requires massive network capacity. In this episode of Smart Talks, Malcolm Gladwell talks to David Shacochis, Vice President for Enterprise Technology and Field CTO at Lumen, and Howard Boville, Head of IBM Cloud Platform, about how hybrid cloud is serving as a catalyst for innovation in a world where computing can and must happen everywhere: private clouds, public clouds, the edge of the network. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.com/listener for privacy information.

In this episode, Malcolm Gladwell shares an interview from the Smart Talks archives. Jonathan Strickland speaks with Jason Kelley, a senior leader at IBM, about what blockchain is, how it’s transforming global supply chains with respect to the pandemic, and the broader implications for these trusted transactions. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.com/listener for privacy information.

In this episode of Smart Talks, Malcolm talks to Jim Whitehurst, senior advisor at IBM and an expert in open-source software and innovation. During their conversation, Jim reveals how embracing moments that initially feel like chaos can ultimately lead to more open organizations and broader access to new ideas. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.com/listener for privacy information.

Remote working has kept many businesses afloat over the last year, but has it kept employees productive, enthusiastic, and inspired? In this special episode of Smart Talks, recorded at IBM’s Think Conference, Malcolm spars with his longtime friend Adam Grant, an organizational psychologist and professor at the Wharton School, about what we’ve learned through remote working and how businesses can approach a hybrid model. Can we, and should we, return to “normal”?  Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.com/listener for privacy information.

In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com See omnystudio.com/listener for priva